eTARS Passenger Technical Specifications

Self Administered

eTARS is 99 percent self administered. This means that all external tasks are carried out without assistance from airline personnel.

Self administered task are:

  • Passengers Using The On-Line Applications
  • Travel Agencies
  • Corporate Customers
  • Frequent Fl yer Program
  • Other Airlines Reservations
  • All On-Line Operations
  • Accounting Data Input
  • Data Archiving

Key Design Considerations

  • Simplicity of navigation
  • Minimisation of the performance, storage and server, requirements
  • Minimal client software required - just a browser
  • Clean screens with minimal clutter
  • Database and data integrity using session data and database transactions
  • Simplicity of applications, to enable them to be quickly and easily understood

Passenger Reservation

  • Flights

    • Unlimited Active Date Range
    • Unlimited Number Of Fares and Rules
    • Unlimited Number Of Flights
    • Stand-By
    • Wait Listed
    • Block Booking
    • Re-Accommodation
    • Groups
    • Tours
    • Prepaid Tickets
    • Unaccompanied Minors
    • Overlapped Flights And Change Of Gage
    • Seat Assignment
    • Flight Start And Stop Dates

  • Fares
    • Each Fare/Class Of Service have their own or shared rule definitions
    • Fare Pricing based on Class of Service
    • Fare Pricing based on time periods
    • Date Sensitive Fares
    • Pricing based on tariffs/perorations agreed to with Travel/Tour Agencies, Corporate Customers and other airlines
      • Tariffs and perorations are handled separately and are used in producing the final ticket pricing.
    • Nested
      • Prime And Subordinate
      • By Station
      • Broadcast
    • Fare Definition Tool:
      • Origin
      • Destination
      • Fare Basis
      • One-way Amount
      • Round Trip Amount
      • Through Flights
      • Connecting Flights
      • Discount Or Fares For:
        • Children
        • Infants
        • Seniors
        • Students
      • IDxx Fares For Employees/Vendors/Other Airlines
      • Currency
      • Advanced Purchase
      • Minimum Stay
      • Maximum Stay
      • Season Start Date
      • Season Stop Date
      • Reservation Booking Code
      • Fare Application - Fares Available for: Airline or Travel Agencies or Corporations or All
      • Rule Number
      • First Travel Date
      • Last Travel Date
      • First Sale Date
      • Last Sale Date
      • Day Of Week Applicability
      • Outbound Blackout Start Date
      • Outbound Blackout Stop Date
      • Inbound Blackout Start Date
      • Inbound Blackout Stop Date

  • Fare Rules
    • Circle Trip
    • Combinability
    • Co-Terminals
    • Direct
    • End-On-End
    • Non-Stop
    • Open Jaw
    • Open Return
    • PTA
    • Re-Routing
    • Round Trip
    • Stand By
    • Stop Over
    • Transfer
    • Upgrade

  • Currency Support
    • IATA NUC (Neutral Unit Of Currency)
    • Bank Rates
    • Selling Currency
    • Exchange Rate Handling

    Weather

  • Departure Processing
    • Counter And Gate
    • Seat/Boarding Passes
    • Walk-Ups/No-Shows/Stand-By/Block/Group
    • Bar Codes Support For Boarding Pass Reading At Counter and Gate
    • IATA Computer Generated Baggage Tags
    • IATA Computer Generated Boarding Passes
    • Unaccompanied Minors
    • Wheel Chair/Special Needs
    • Cargo
    • Baggage
    • Pets
    • Support of ARINC MUSE and SITA CUTE

  • Arrival Processing
    • Baggage
    • Lost/Damaged Baggage
    • Unaccompanied Minors
    • Pets
    • Wheel Chair/Special Needs
    • Cargo

  • Passengers
    • On-Line Booking System
      • Payment By Credit Card
    • On-Line Check-In
    • Special Meals/Special Needs
    • Ability To Cancel/Delete Reservations
    • Ability To View and Update Personal Records
    • Ability To View Itinerary and eTickets
    • Ability to Print:
      • Itinerary
      • eTickets
    • Flight Following
    • Frequent Flyer Program
    • Password Look-Up
    • Password Protection Of Personal Data
    • Pay Ahead Account - Allows Booking From Account

  • Travel Agents

    • On-Line/Interlined Booking System
    • On-Line Check-In
    • Special Meals/Special Needs
    • Ability To Cancel Reservations
    • Ability To View and Update Personal Records
    • Ability To View Itinerary and eTickets
    • Ability to Print:
      • Itinerary
      • eTickets
    • Flight Following
    • Frequent Flyer Program
    • Password Look-Up
    • Password Protection Of Personal Data
    • Booking Report At Agency Or Agent Level
    • Travel Agents, With Airline Approval, Can Use The System To Book Reservations on Other CRSs
    • Individual Agent sign-on IDs and Passwords
    • Agency Available Activity Report:
      • By Agency
      • By Agent
    • Agency Payment To Airline Methods:
      • BSP
      • Client of Agency Credit Card
      • Invoice - With Airline Approval
      • Cash - With Airline Approval
    • Special Defined Fares For All or Individual agencies
    • Individual Agency Commission Amount/Percentage
    • Agency Active Period - Forever or Date Range
    • Airline Broadcast Messages To All or Individual Agencies
      • Agency Awards Program

  • Corporate Customers

    • On-Line/Interlined Booking System
    • Agency Payment To Airline Methods:
      • Credit Card
      • Client of Agency Credit Card
      • Invoice - With Airline Approval
      • Cash - With Airline Approval
      • Pay Ahead Program
    • Individual or All Discount Percentage/Amount
    • On-Line Check-In
    • Special Meals/Special Needs
    • Ability To Cancel Reservations
    • Ability To View and Update Personal Records
    • Ability To View Itinerary and eTickets
    • Ability to Print:
      • Itinerary
      • eTickets
    • Flight Following
    • Frequent Flyer Program
    • Password Look-Up
    • Password Protection Of Personal Data
    • Company Employees Can Book Reservations Using the Corporations, Account, If Allowed

  • Flight Operations
    • Inventory Handling At Schedule Change
    • Passenger Manifest
    • Pre-Flight Passenger Manifest
    • Weight And Balance
    • Scheduled And Extra Section Handling
    • Flight Messages
    • Display/List All Flight Schedules
    • Change Flight Times, Aircraft Assigned and Number Of Passengers for selected Flights On Selected Days And All Associated Segments
    • Bulk/Selected Move Passengers Between Flights
    • Block Flights, On A Per Day Basis
    • Duplicate Passenger IDs
    • NTOC Report
    • Flight Filing
    • Flight Following
    • Display/List Passengers Without Valid Flights
    • PIL, PSM, PTM and Generation And Handling
    • Flight Messages to individual Or Selected Stations, Selected Departments
    • Define Aircraft Characteristics/Limitations
    • Open/Close Check-In And Boarding
    • APIS
    • CAPS
    • Black List Control

  • Flight Control
    • Define IATA City Codes
    • Define Segments
    • Define Flights
    • Overlapped Flights And Change Of Gauge
    • List Flights
    • Define Fares And Fare Rules
    • Define Flight Taxes, Charges And Fees
    • Define Special Charges, Golf Clubs, Etc.
    • Publish To OAG and ATPCO

  • System Interlining
    • Host Other Airlines
    • Other Airlines Inventory Support
    • Host Travel Agents
    • Other Airlines Inventory Support
    • On-line And Interline Connections
      • For Hosted Airlines
      • For Airlines You Have Contracts With
    • Advice Of Schedule Change To Other Airlines
    • Advice Of Schedule Change From Other Airlines

  • IATA Messaging
    • Standard Telex Messages
    • Standard SSR Messages
    • Connection Handling
    • Aircraft Change
    • Boarding Reconciliation
    • Auto Rentals
    • Hotels
    • Flight Filing
    • PIL, PSM, PTM and Generation And Handling

  • Security
    • No Credit Card Numbers Are Stored In The System
    • APIS - Advanced Passenger Information System
    • CAPS - Computer Assisted Passenger Screening
    • Bag Matching
    • Black Listed Passenger Support
    • System
      • All Data Transfer is Encrypted
      • Data Base
        • Double ID and Password To Access
        • Records All Transactions Showing Who And When
        • Behind Firewall
    • Employees
      • Password and Used Identification Sign-On
      • Reports and Data Are Limited to Station Assigned To Employee With Ability To Allow Some Employees Access To All
      • Each Employee Can Only Use/See the Applications They Need To Do Their Assigned Work
      • Employees Can Change Their Password And ID
    • Each Transaction In The System Is Achieved Showing Who and When It Was Done
    • Passengers Are Given The Option To Password Protect Their Personal Data

  • General
    • IATA Standard Tickets, eTickets Or Ticket-less Operation
    • Curb Check-In, Full Sky Cap Support For Ticket-less Environment
    • Credit Card/Debit Card/Check/Address Verification On-Line At Any Location
    • Internal Airline eMail, Any Airline Location To Any Location
    • Internet eMail, unlimited users
    • Airline Revenue Accounting

  • Reports
    • Flight Inventory
    • Flight Manifest
    • Flight Profitability
    • Flight Boarding List
    • Advanced (Any Time Period) Booking Report
    • Bank Reconciliation Report
    • Ad Hock Reports
    • On-Line Booking Report Showing:
    • Number of Booking Per Hour By Flight
    • Revenue Booked By Hour By Flight
    • Total Calls Into Reservation System By Hour
    • Total Number Of Passengers Booked Per Hour
    • Total Revenue Per Hour
      • To Date/Time Totals

  • Languages
    • English
    • Spanish
    • French
    • We Will Add Any Language As Long As The Airline Provides The Translation

  • Training
    • On-Line Training Mode